Contact us

We answer every email, usually within 24 hours on business days.

Support

Use this address for anything about your order: access problems, download links, refunds, or a question about the programme before you buy.

Company

ALTERSOULS LTD
[Registered address]
[Company registration number]

Before you write

Didn't get your files? Check your spam folder first, then email us with the address you used at checkout.
Want a refund? Just say so — see our refund policy. No explanation required.
Payment questions? Your payment is processed by Digistore24, and your receipt comes from them.

What we can't help with

We're not therapists or medical professionals. If you're dealing with anxiety, social phobia or any mental-health condition, please speak to a qualified professional — this programme is not a substitute for that.

Who we are

This site and the Magnetic Presence Protocol are operated by ALTERSOULS LTD ("we", "us"). By buying or using the product you agree to these terms.

What you're buying

A digital audio programme: 14 guided audio sessions, a PDF workbook and the bonus tracks listed on the sales page. Everything is delivered as an instant download after payment. There is no physical product and nothing is shipped.

Your licence

You get a personal, non-transferable licence to use the files for yourself, for as long as you like. You may not resell, share publicly, upload to file-sharing sites, or use the audio in your own paid products.

Payment

Payments are handled by Digistore24, who act as the reseller of record. Your receipt and invoice come from them. We never see or store your card details.

What this product is not

It is a self-development audio programme for confidence, presence and communication. It is not therapy, counselling, or medical treatment, and it does not diagnose or treat anxiety, social phobia or any condition. It does not influence, control or change other people. If you are dealing with a mental-health issue, please consult a qualified professional.

Results

We describe what the programme trains and what many people report. We do not promise a specific outcome — how much changes depends on you, how consistently you use it, and your starting point. Any testimonials on the site describe individual experience and are not a guarantee of your result.

Refunds

Liability

To the extent permitted by law, our liability is limited to the amount you paid. Do not use the audio while driving or operating machinery — several tracks are designed to relax you deeply.

Changes

We may update these terms; the version in force is the one published here on the day of your purchase.